Frequently Asked Questions
WIth our exclusive membership you gain access to the most premium CBD & Delta 8 products available on the market at the most competitive prices.
You’ll have first drop on new and rare strains harvested by some of the best hemp farmers in the world.
We frequently run discounts and monthly specials to take advantage of to help your business flourish.
Amota will process confirmed orders within 24 – 48 hours after receiving payment.
Orders that are not confirmed and paid for before 2pm PT will ship the following business day at the earliest. Please be mindful that USPS/UPS does not ship on Sundays and federal holidays.
Once an order leaves Amota’s facility, Amota is not responsible for delayed, damaged or lost packages. All shipments will be insured for the full value of the order. As the shipper of record, Amota will submit loss/damage claims directly with the carrier and issue any claim payments back to the Customer.
Yes. We currently ship our products all over the world using our UPS-International account.
Customer has seven (7) business days from the date of delivery (“Inspection Period”) to inspect Product for defects or nonconformities. Customer must provide written notice to Amota detailing any Product defects or nonconformities. If no notice is given by Customer during the Inspection Period, Product will be deemed to have been possessed and accepted by Customer.
In order for a return to be considered, Customer must provide documentation of the state of the delivered Product including; photos or video of the shipping box as received by Customer, photos or video of the Product in the original packaging received by Customer, and photos or video of all defects which have rendered the product non-conforming.
Customer is responsible for all shipping costs incurred in return shipment of Product. Once Customer’s returned Product is received and inspected, Amota will notify Customer of approval or rejection of the return. If Customer’s return is accepted, Amota will supply replacement Product or issue a credit to Customer for an amount equal to the original payment and shipping costs paid by Customer as reflected in the corresponding Invoice. Amota is not responsible for any returns that are lost or seized before reaching Amota’s facility. Amota reserves the right to reject any return of Product by Customer.
Depending on the order size we have dedicated sales representatives available to work through on order and give you the best possible price.
With every purchase order you automatically gain Loyalty Points that go towards your account. You can use these points for free products!
Over the last decade we’ve built lasting relationships with hundreds of farms in the Northwest region. If you don’t see what you’re looking for on our site, shoot us a message and we will do what we can to find it.
Our processing and shipping department work very hard to get your order to you as fast as possible.