Customer has seven (7) business days from the date of delivery (“Inspection Period”) to inspect Product for defects or nonconformities. Customer must provide written notice to Amota detailing any Product defects or nonconformities. If no notice is given by Customer during the Inspection Period, Product will be deemed to have been possessed and accepted by Customer.
In order for a return to be considered, Customer must provide documentation of the state of the delivered Product including; photos or video of the shipping box as received by Customer, photos or video of the Product in the original packaging received by Customer, and photos or video of all defects which have rendered the product non-conforming.
Customer is responsible for all shipping costs incurred in return shipment of Product. Once Customer’s returned Product is received and inspected, Amota will notify Customer of approval or rejection of the return. If Customer’s return is accepted, Amota will supply replacement Product or issue a credit to Customer for an amount equal to the original payment and shipping costs paid by Customer as reflected in the corresponding Invoice. Amota is not responsible for any returns that are lost or seized before reaching Amota’s facility. Amota reserves the right to reject any return of Product by Customer.
